Refund policy

Refund Policy

Overview

At Beauté Bliss, we want you to be happy with every purchase. However, due to the nature of, we do not offer refunds or returns for change of mind, incorrect selections, or unwanted items.

Please read this policy carefully before completing your purchase.

No Returns or Refunds

For safety, and handling reasons, we do not accept returns or issue refunds for the following:

  • Change of mind
  • Incorrect item selected
  • Incorrect size ordered
  • Items that are no longer wanted
  • Items that do not meet personal preference

Once payment has been completed, all sales are final.

Defective or Damaged Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your delivery.

Depending on availability, we will offer one of the following:

  • A replacement item; or
  • Store credit

We may request photographs or videos of the item to help assess the issue and process your claim efficiently.

How to Report an Issue

To report a damaged, defective, or incorrect item, please email us at beaute.with.bliss@gmail.com within 48 hours of receiving your order.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs or videos of the product and its packaging

Failure to notify us within the required timeframe may result in your claim being declined.